Reminders, Cues and Motivators

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Does the organization stimulate the continued use of the practice through reminders, cues, and motivators which are built into the routine of everyday work?

Reminders, cues and rewards all support the ongoing delivery of the practice you want to provide. People slip back into old behavior even after developing new habits if it is easier or more rewarding to do things the old way.

Evidence based clinical practices are often not as easy to do as chatting with a patient about their week and providing advice, so staff need to be reminded to incorporate the EBP into their routines, have visual or auditory cues that prompt them to use the EBP and to be rewarded for practicing the EBP with fidelity.

Electronic health record systems and smart phone apps are built to provide reminders for desired behaviors but if you don’t have electronic means, you need to find other mechanisms for communicating reminders.

How do you communicate other important information?

Reminders can be added to your regular written or verbal communication with staff. Cues and prompts can also be incorporated into the environment whether electronic or not. Signs posted in highly visible areas are one simple method of cuing people to use a particular EBP.

Rewards for excellence can be offered in a number of ways that make it clear that providing EBP with fidelity is a behavior that is encouraged and rewarded in your organization.